SmartTips® Video Tutorials

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  • Image of SmartTips® Management Skills Collection
    Image of SmartTips® Management Skills Collection

    With 21 brief 3-5 minute videos on everything from decision making, to improving execution, change management issues and much more, you’ll turn to this library again and again to hone your management skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: Building An Accountable Team
    Image of SmartTips: Building An Accountable Team

    An accountable team is a group of people who take responsibility for their own goals and outcomes, and who acknowledge their own mistakes. In this SmartTips video, we provide the six steps for building a strong, accountable team.

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  • Image of SmartTips: 5 Team Unifiers
    Image of SmartTips: 5 Team Unifiers

    Some individuals may perform exceptionally well on their own, but when they're put in a team environment, everything falls apart. In this SmartTips video, we'll discuss five team unifiers.

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  • Image of SmartTips: Working On An Ad Hoc Team
    Image of SmartTips: Working On An Ad Hoc Team

    Have you been asked to participate on an Ad Hoc Team? Are you clear about what will be expected of you being on this team? Use this SmartTips video to help you contribute the most that you can to the group and showcase your skills.

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  • Image of SmartTips: When You Get A Promotion
    Image of SmartTips: When You Get A Promotion

    Have you just been promoted? Handle the transition with ease. Let this SmartTips video help you make sure that your previous responsibilities are in good hands, you are adjusting to your new responsibilities, and that you are putting your own touch on your new position.

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  • Image of SmartTips: When A Team Member Underperforms
    Image of SmartTips: When A Team Member Underperforms

    A team is only as good as its weakest member. Ensure that everyone is doing their fair share of work by using this SmartTips video to help guide you through a situation in which one of your coworkers is slacking off.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: Using Humor in the Workplace
    Image of SmartTips: Using Humor in the Workplace

    Humor used in the workplace can help to lighten the mood, but when jokes go too far they can create an uncomfortable environment. This SmartTips video helps you to distinguish between appropriate and inappropriate humor amongst colleagues and coworkers.

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