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  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: 4 Challenges of Diversity
    Image of SmartTips: 4 Challenges of Diversity

    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: Generating Buy-In For Your Idea
    Image of SmartTips: Generating Buy-In For Your Idea

    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.

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  • Image of SmartTips: Who Are the Xers?
    Image of SmartTips: Who Are the Xers?

    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.

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  • Image of SmartTips: Who Are the Traditionals?
    Image of SmartTips: Who Are the Traditionals?

    The senior generation in the workforce today is the Traditionals, born between 1927 and 1945. Like the other three generations that they are now working with, this group has its own characteristics and values. Learn about them in this SmartTips video.

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  • Image of SmartTips: Who Are the Millennials?
    Image of SmartTips: Who Are the Millennials?

    The answer to intergenerational issues facing employers today is understanding. Each generation brings its strengths. The Millennials are touted as the most technologically savvy generation. This SmartTips video details what they can contribute.

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  • Image of SmartTips: Who Are the Baby Boomers?
    Image of SmartTips: Who Are the Baby Boomers?

    With the convergence of four generations in the workplace, it is helpful to know the differences between the generations in order to understand the behaviors of each. This SmartTips video takes a look at the Baby Boomer generation and its work habits.

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