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  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: Surviving A Performance Improvement Plan
    Image of SmartTips: Surviving A Performance Improvement Plan

    Don't let a Performance Improvement Plan (PIP) get you down. This SmartTips video will help you see a PIP as a helpful guide rather than a list of criticisms. Learn how to be your own advocate in the PIP meeting so the resulting action items are specific and realistic.

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  • Image of SmartTips: Preparing For Your Annual Performance Review
    Image of SmartTips: Preparing For Your Annual Performance Review

    Stressed about your upcoming annual performance review? Don't be. This SmartTips video helps you to think of it in a new way. It lays out four ways to become prepared and get confident about your next review.

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  • Image of SmartTips: Make The Most of Touch-Base Meetings
    Image of SmartTips: Make The Most of Touch-Base Meetings

    Do you think of touch-base meetings as more of a chore than an opportunity? This SmartTips video shows you how to get the most out of this important contact with your boss.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: Generating Buy-In For Your Idea
    Image of SmartTips: Generating Buy-In For Your Idea

    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.

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  • Image of SmartTips: 5 Ways To Ace A 360-Degree Review
    Image of SmartTips: 5 Ways To Ace A 360-Degree Review

    Want to be better prepared for your 360-degree review? Want to know what a 360-degree review is? This SmartTips video lays out what this evaluation process entails as well as five different ways to ace it.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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