SmartTips® Video Tutorials

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  • Image of SmartTips® HR Collection
    Image of SmartTips® HR Collection

    This collection of 7 SmartTips videos will bring you up to speed on topics like the STAR interviewing method, the key to successful sales recruiting, compensation planning and more.

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  • Image of SmartTips: Compensation Planning
    Image of SmartTips: Compensation Planning

    Companies use compensation planning as a long-term strategy to attract, retain and motivate employees in both normal and potentially volatile job markets. In this SmartTips video, you'll learn how to attract new employees and keep your top employees working with you for years to come.

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  • Image of SmartTips: 5 Steps To Making the Right Hire
    Image of SmartTips: 5 Steps To Making the Right Hire

    Hiring the wrong person for the job can be worse than having no one in the position at all. In this SmartTips video, you'll learn five steps to choosing the best candidate and making the right hire.

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  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: Surviving A Performance Improvement Plan
    Image of SmartTips: Surviving A Performance Improvement Plan

    Don't let a Performance Improvement Plan (PIP) get you down. This SmartTips video will help you see a PIP as a helpful guide rather than a list of criticisms. Learn how to be your own advocate in the PIP meeting so the resulting action items are specific and realistic.

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  • Image of SmartTips: How To Build Your Strengths
    Image of SmartTips: How To Build Your Strengths

    Help to build the strength of your company by improving your own strengths. This SmartTips video provides six steps to help you identify and utilize your strengths, leading you to become a stronger person.

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  • Image of SmartTips: How To Become A High-Level Performer
    Image of SmartTips: How To Become A High-Level Performer

    Maintain a competitive edge at work by networking, keeping up with trends, honing your skills and always showing initiative. This SmartTips video shows you how to gain the kind of respect around the office that could lead to more promotions.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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