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  • Image of SmartTips® Managing People Collection
    Image of SmartTips® Managing People Collection

    With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: Building An Accountable Team
    Image of SmartTips: Building An Accountable Team

    An accountable team is a group of people who take responsibility for their own goals and outcomes, and who acknowledge their own mistakes. In this SmartTips video, we provide the six steps for building a strong, accountable team.

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  • Image of SmartTips: 5 Forces Analysis
    Image of SmartTips: 5 Forces Analysis

    If your business is considering a major change, a 5 Forces Analysis can help you determine whether the change is the right idea at the right time. In this SmartTips video, we explore how 5 Forces Analysis can help your company's competitive strategy.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: What Is A SWOT Analysis?
    Image of SmartTips: What Is A SWOT Analysis?

    Looking for a strategic plan to reach company goals? Try the SWOT analysis method. This SmartTips video describes a SWOT analysis, which can help assess your company's strengths, weaknesses, opportunities and threats and determine a course of action.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: 5 Tips For Creating More Accountability
    Image of SmartTips: 5 Tips For Creating More Accountability

    As a manager, it's up to you to create a culture that supports accountability. In this SmartTips video, we discuss 5 tips for creating more accountability in your team and organization. If you follow these tips, you'll be able to help your employees live up to their potential while improving the company's bottomline.

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  • Image of SmartTips: How To Recover From A Mistake
    Image of SmartTips: How To Recover From A Mistake

    The important thing to realize about making a mistake is that you can learn from it. By accepting that mistakes can make you better at what you do, you will learn how to "fail forward." This SmartTips video takes the optimistic approach to evaluating mistakes and shows you how to get back on track.

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