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  • Image of SmartTips: 5 Negotiation No-Nos
    Image of SmartTips: 5 Negotiation No-Nos

    You're about ready to enter an important negotiation for your company. But before you sit down at the table, take a look at this SmartTips video and the five things to never do in negotiations.

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  • Image of SmartTips: 5 Negotiation Tricks
    Image of SmartTips: 5 Negotiation Tricks

    You went into negotiations with the best intentions. But somehow, the tables have turned and you've ended up capitulating far more than expected. In this SmartTips video, we'll discuss five tricks to use while negotiating to get — and keep — the upper hand.

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  • Image of SmartTips: 5 Challenges For Global Leaders
    Image of SmartTips: 5 Challenges For Global Leaders

    Global operations present a number of challenges that differ from those faced in any one location. Business leaders must be ready to address these complex issues responsibly and quickly in order to survive. In this SmartTips video, we'll look at five challenges for global leaders.

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  • Image of SmartTips: 3 Secrets of Negotiation
    Image of SmartTips: 3 Secrets of Negotiation

    Imagine your company has entrusted you to negotiate one of their most significant contracts. To help you get on the fast track to success, this SmartTips video offers three secrets of negotiation the pros use to help them achieve the best possible outcome.

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  • Image of SmartTips: The 3 Business Functions of Storytelling
    Image of SmartTips: The 3 Business Functions of Storytelling

    Storytelling is used in books to convey ideas and lessons. This SmartTips video describes how to incorporate storytelling into business presentations to inspire, connect and sell to an audience of any size.

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  • Image of SmartTips: How To Write A Powerful Speech
    Image of SmartTips: How To Write A Powerful Speech

    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.

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  • Image of SmartTips: How To Negotiate Like A Pro
    Image of SmartTips: How To Negotiate Like A Pro

    Get what you want by improving your negotiating and bargaining skills. This SmartTips video lists ways to swing outcomes in your favor with seven tips on how to negotiate effectively.

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  • Image of SmartTips: How To Control Q&A Sessions
    Image of SmartTips: How To Control Q&A Sessions

    After delivering a great speech, don't let a bad set of questions afterward bring it down. Use this SmartTips video to help you to maintain control of your Q&A sessions by anticipating the types of questions you will be asked and knowing how to respond.

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  • Image of SmartTips: Achieving Win-Win Resolutions
    Image of SmartTips: Achieving Win-Win Resolutions

    In business, win-win resolutions allow all parties to enjoy a successful outcome to a situation. Much of the success is attributable to good communication, negotiation, and compromise. In this SmartTips video, Stephen Covey's 3-step communication tool is used to frame the process.

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