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  • Image of SmartTips: 5 Challenges For Global Leaders
    Image of SmartTips: 5 Challenges For Global Leaders

    Global operations present a number of challenges that differ from those faced in any one location. Business leaders must be ready to address these complex issues responsibly and quickly in order to survive. In this SmartTips video, we'll look at five challenges for global leaders.

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  • Image of SmartTips: 5 Questions To Ask Every Customer
    Image of SmartTips: 5 Questions To Ask Every Customer

    Need a fresh perspective on how to improve your business? Try asking your customers for suggestions. This SmartTips video lays out five different questions to ask your customers that could give you insight on how to better meet their needs and promote your business.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: 7 Traits of A Global Leader
    Image of SmartTips: 7 Traits of A Global Leader

    Global leadership is in the news every day. Every major corporation works internationally, and many work in multiple countries at the same time. In this SmartTips video, we look at the 7 traits which describe a person who can succeed in the global arena.

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  • Image of SmartTips: 6 Ways To Keep Customers Happy
    Image of SmartTips: 6 Ways To Keep Customers Happy

    The bottom line for keeping customers happy is to remember the golden rule. Do unto others as you would have them do unto you. If your customer feels cared for and satisfied, your business will thrive. Learn 6 ways to keep customers happy in this SmartTips video.

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  • Image of SmartTips: 6 Essentials To Customer Loyalty
    Image of SmartTips: 6 Essentials To Customer Loyalty

    There's more to retaining customers than simply having a great product. Customer loyalty can't be taken for granted. It's earned as a direct result of your actions. Improve client relations through this SmartTips video which includes the 6 essentials to customer loyalty.

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  • Image of SmartTips: 5 Tips For Keeping Clients
    Image of SmartTips: 5 Tips For Keeping Clients

    We all know that securing new clients drives and expands a business. While increasing the client list is important, it sometimes overshadows an even more vital practice, the practice of keeping clients for the long term. In this SmartTips video, learn 5 tips that will keep you from losing your long-term customers.

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  • Image of SmartTips: 5 Tips For A Successful Global Business
    Image of SmartTips: 5 Tips For A Successful Global Business

    Not all global companies are successful. Some simply don’t have what it takes to manage across multiple cultures, distribution systems, laws, and tax structures. In this SmartTips video, we look closely at some of the approaches taken by the most successful multinational corporations.

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  • Image of SmartTips: How To Recover From A Mistake
    Image of SmartTips: How To Recover From A Mistake

    The important thing to realize about making a mistake is that you can learn from it. By accepting that mistakes can make you better at what you do, you will learn how to "fail forward." This SmartTips video takes the optimistic approach to evaluating mistakes and shows you how to get back on track.

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