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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: When To Step Up
    Image of SmartTips: When To Step Up

    Step up to stand out in your office. This SmartTips video looks at what it means to step up and how to see the opportunities for when to do it. Often it means taking on additional responsibilities or taking charge. Stepping up can define who you are.

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  • Image of SmartTips: The 3 Business Functions of Storytelling
    Image of SmartTips: The 3 Business Functions of Storytelling

    Storytelling is used in books to convey ideas and lessons. This SmartTips video describes how to incorporate storytelling into business presentations to inspire, connect and sell to an audience of any size.

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  • Image of SmartTips: How To Write A Powerful Speech
    Image of SmartTips: How To Write A Powerful Speech

    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.

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  • Image of SmartTips: How To Control Q&A Sessions
    Image of SmartTips: How To Control Q&A Sessions

    After delivering a great speech, don't let a bad set of questions afterward bring it down. Use this SmartTips video to help you to maintain control of your Q&A sessions by anticipating the types of questions you will be asked and knowing how to respond.

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  • Image of SmartTips: 10 Ways To Add Value To Your Company
    Image of SmartTips: 10 Ways To Add Value To Your Company

    With this SmartTips video, learn how to become a valuable contributor in your company by being alert to 10 ways that you can excel beyond your job description. Ultimately, this effort will not only benefit you, but will also improve the quality of your company.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: Seeing and Seizing Opportunities
    Image of SmartTips: Seeing and Seizing Opportunities

    Taking advantage of opportunities in the workplace is a sure way to advance your career. The competitive edge is seeing where the opportunities are and stepping in to seize them. This SmartTips video suggests ways to find them.

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  • Image of SmartTips: Making Yourself Indispensable
    Image of SmartTips: Making Yourself Indispensable

    People who choose to make themselves indispensable to an organization get involved in projects, committees and special meetings at work by employing certain work habits. This SmartTips video reveals what's needed to become an indispensable contributor in your workplace.

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