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  • Image of SmartTips: Build Feedback Into Your Business
    Image of SmartTips: Build Feedback Into Your Business

    The best way to learn about employees and customers is through feedback. And the best way to generate feedback is to make it an institutionalized part of your business routine. This SmartTips video provides tips for intergrating feedback into your business.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: Build A Culture of Creativity
    Image of SmartTips: Build A Culture of Creativity

    By building a culture of creativity in your workplace, your ensure your company will be competitive. Not just because of the products you're offering today, but because of the products you might be offering tomorrow. In this SmartTips video, you'll learn how to build a culture of creativity.

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  • Image of SmartTips: 6 Roles of Strategic Leadership
    Image of SmartTips: 6 Roles of Strategic Leadership

    Successful leadership involves hard work and skill, of course, but it also requires vision and good judgment. And while there is no perfect recipe for success, considering some of the different roles that leaders assume may help. This SmartTips video looks at 6 roles of strategic leadership.

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  • Image of SmartTips® Innovation Collection
    Image of SmartTips® Innovation Collection

    Our SmartTips Innovation Collection includes 11 videos that will guide you toward a culture of innovation in your organization.

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  • Image of SmartTips: How To Recover From A Mistake
    Image of SmartTips: How To Recover From A Mistake

    The important thing to realize about making a mistake is that you can learn from it. By accepting that mistakes can make you better at what you do, you will learn how to "fail forward." This SmartTips video takes the optimistic approach to evaluating mistakes and shows you how to get back on track.

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  • Image of SmartTips: How To Handle Change
    Image of SmartTips: How To Handle Change

    Though change at work can be abrupt and unsettling, change can also have positive benefits. You just need a new outlook to see them. This SmartTips video looks at how you can approach change in a realistic way and how to meet the challenges it presents.

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  • Image of SmartTips: 3 Classic Examples of Performance Under Pressure
    Image of SmartTips: 3 Classic Examples of Performance Under Pressure

    It is not easy to stay calm under pressure, but this SmartTips video offers three inspirational performance stories that might help to influence your reactions in those situations.

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  • Image of SmartTips: Keeping Your Cool at Work
    Image of SmartTips: Keeping Your Cool at Work

    There are times at work when someone or something can be so irritating that you want to explode, but no good can come from an outburst. This SmartTips video focuses on these supercharged moments and offers remedies for getting through them without incident while keeping your composure.

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