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  • Image of SmartTips® Business Skills Collection
    Image of SmartTips® Business Skills Collection

    This SmartTips Personal Development collection provides access to 50 brief videos and PDF transcripts on skills that are crucial in any business setting, including networking, business ethics, preparing for a performance review and more.

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  • Image of SmartTips: Common Sales Mistakes
    Image of SmartTips: Common Sales Mistakes

    Perhaps you've fallen victim to some of the common sales mistakes. Sometimes what you think is the perfect approach may be completely off the mark. To highlight potential hazards, this SmartTips video takes a look at 5 common sales mistakes. By being aware of common sales mistakes, you can help ensure that you don't repeat them.

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  • Image of SmartTips: Closing the Deal
    Image of SmartTips: Closing the Deal

    Closing a deal takes more than simply offering products and prices that meet a client's needs. It often requires a combination of finesse, intuition, and a healthy dose of persuasion to get clients to finally sign on the dotted line. This SmartTips video describes 5 ways to help you close the deal.

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  • Image of SmartTips: 5 Steps For A Successful Sales Strategy
    Image of SmartTips: 5 Steps For A Successful Sales Strategy

    Developing a successful sales strategy comes easily for some, but for others, it can be quite a process. The good news is that this process can be acquired. In this SmartTips video, learn 5 steps for developing a solid plan to help bolster the sales of your product or service.

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  • Image of SmartTips: The 6 Elements of Credibility
    Image of SmartTips: The 6 Elements of Credibility

    Protect your reputation with this SmartTip. With so many easy ways to spread the word about company performance these days, it is important to make sure the word about you and your company is a positive one. Read these tips to control credibility.

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  • Image of SmartTips: Dress For Success
    Image of SmartTips: Dress For Success

    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.

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  • Image of SmartTips: 8 Time Traps For Sales Professionals
    Image of SmartTips: 8 Time Traps For Sales Professionals

    Learn to unlock the 75 percent of your time that you could be wasting at work. This SmartTips video informs you on the "Time Traps" that could be holding you back from a more efficient way to tackle your workload.

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  • Image of SmartTips: 6 Classifications of Employment
    Image of SmartTips: 6 Classifications of Employment

    What type of employee are you? This SmartTips video defines the positions of employee, independent contractor, temporary employee, seasonal employee, non-exempt employee, and the exempt employee. Knowing which category you fall under will give you a better idea of what your employer expects from you.

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  • Image of SmartTips: Why Punctuality Matters
    Image of SmartTips: Why Punctuality Matters

    People who are chronically late disrupt the worlds of everyone who manages to get to places on time. This SmartTips video emphasizes that businesses count on employees to get to work and appointments on time and explains why it's essential to always be punctual.

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