SmartTips® Video Tutorials

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  • Image of SmartTips® Business Skills Collection
    Image of SmartTips® Business Skills Collection

    This SmartTips Personal Development collection provides access to 50 brief videos and PDF transcripts on skills that are crucial in any business setting, including networking, business ethics, preparing for a performance review and more.

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  • Image of SmartTips® Managing People Collection
    Image of SmartTips® Managing People Collection

    With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: The 6 Elements of Credibility
    Image of SmartTips: The 6 Elements of Credibility

    Protect your reputation with this SmartTip. With so many easy ways to spread the word about company performance these days, it is important to make sure the word about you and your company is a positive one. Read these tips to control credibility.

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  • Image of SmartTips: Handling Social Media Complaints
    Image of SmartTips: Handling Social Media Complaints

    Complaints over social media can be very public and very damaging unless the situation is handled with care. Use this SmartTips video to help smooth over any rough edges between you and your customers and wow them with your solutions.

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  • Image of SmartTips: Dress For Success
    Image of SmartTips: Dress For Success

    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.

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  • Image of SmartTips: 6 Classifications of Employment
    Image of SmartTips: 6 Classifications of Employment

    What type of employee are you? This SmartTips video defines the positions of employee, independent contractor, temporary employee, seasonal employee, non-exempt employee, and the exempt employee. Knowing which category you fall under will give you a better idea of what your employer expects from you.

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  • Image of SmartTips: Why Punctuality Matters
    Image of SmartTips: Why Punctuality Matters

    People who are chronically late disrupt the worlds of everyone who manages to get to places on time. This SmartTips video emphasizes that businesses count on employees to get to work and appointments on time and explains why it's essential to always be punctual.

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  • Image of SmartTips: When A Coworker Resigns
    Image of SmartTips: When A Coworker Resigns

    It is often a surprise when a coworker confides in you that he or she has decided to leave the company. This SmartTips video reveals how to respond to news like this and suggests specific actions you can take to ensure a smooth departure and transition.

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