SmartTips® Video Tutorials

  • Image of SmartTips® Managing People Collection
    Image of SmartTips® Managing People Collection

    With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: 4 Challenges of Diversity
    Image of SmartTips: 4 Challenges of Diversity

    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.

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  • Image of SmartTips: Who Are the Xers?
    Image of SmartTips: Who Are the Xers?

    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.

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  • Image of SmartTips: Who Are the Traditionals?
    Image of SmartTips: Who Are the Traditionals?

    The senior generation in the workforce today is the Traditionals, born between 1927 and 1945. Like the other three generations that they are now working with, this group has its own characteristics and values. Learn about them in this SmartTips video.

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  • Image of SmartTips: Who Are the Millennials?
    Image of SmartTips: Who Are the Millennials?

    The answer to intergenerational issues facing employers today is understanding. Each generation brings its strengths. The Millennials are touted as the most technologically savvy generation. This SmartTips video details what they can contribute.

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  • Image of SmartTips: Who Are the Baby Boomers?
    Image of SmartTips: Who Are the Baby Boomers?

    With the convergence of four generations in the workplace, it is helpful to know the differences between the generations in order to understand the behaviors of each. This SmartTips video takes a look at the Baby Boomer generation and its work habits.

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  • Image of SmartTips: 6 Steps To Diversity
    Image of SmartTips: 6 Steps To Diversity

    In order to compete in today's global economy, a business must nurture diversity within the company to better comprehend and fulfill the expectations of its global clientele. In this SmartTips video, we identify six steps for developing a strategy of diversity.

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  • Image of SmartTips: Brainstorming 101
    Image of SmartTips: Brainstorming 101

    Anytime you are struggling with a problem, project or idea, it is helpful to do some brainstorming to find a workable solution. This SmartTips video outlines how to conduct a brainstorming session to gather fresh ideas within a group or even just on your own.

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