SmartTips® Video Tutorials

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  • Image of SmartTips® Managing People Collection
    Image of SmartTips® Managing People Collection

    With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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  • Image of SmartTips® Communication Collection
    Image of SmartTips® Communication Collection

    Our SmartTips Communication Collection includes 20 videos covering the skills that are needed to be successful at reaching those on the other side of the conversation.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: Common Sales Mistakes
    Image of SmartTips: Common Sales Mistakes

    Perhaps you've fallen victim to some of the common sales mistakes. Sometimes what you think is the perfect approach may be completely off the mark. To highlight potential hazards, this SmartTips video takes a look at 5 common sales mistakes. By being aware of common sales mistakes, you can help ensure that you don't repeat them.

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  • Image of SmartTips: Closing the Deal
    Image of SmartTips: Closing the Deal

    Closing a deal takes more than simply offering products and prices that meet a client's needs. It often requires a combination of finesse, intuition, and a healthy dose of persuasion to get clients to finally sign on the dotted line. This SmartTips video describes 5 ways to help you close the deal.

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  • Image of SmartTips: 5 Steps For A Successful Sales Strategy
    Image of SmartTips: 5 Steps For A Successful Sales Strategy

    Developing a successful sales strategy comes easily for some, but for others, it can be quite a process. The good news is that this process can be acquired. In this SmartTips video, learn 5 steps for developing a solid plan to help bolster the sales of your product or service.

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  • Image of SmartTips: The 10 Best Phrases To Use At Work
    Image of SmartTips: The 10 Best Phrases To Use At Work

    "No problem," "I'm happy to help." Learn how these phrases along with other notable ones can help you to create a good reputation at the workplace with this SmartTips video.

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  • Image of SmartTips: How To Write A Powerful Speech
    Image of SmartTips: How To Write A Powerful Speech

    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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