SmartTips® Video Tutorials

  • Image of SmartTips: 5 Negotiation No-Nos
    Image of SmartTips: 5 Negotiation No-Nos

    You're about ready to enter an important negotiation for your company. But before you sit down at the table, take a look at this SmartTips video and the five things to never do in negotiations.

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  • Image of SmartTips: 5 Negotiation Tricks
    Image of SmartTips: 5 Negotiation Tricks

    You went into negotiations with the best intentions. But somehow, the tables have turned and you've ended up capitulating far more than expected. In this SmartTips video, we'll discuss five tricks to use while negotiating to get — and keep — the upper hand.

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  • Image of SmartTips: 5 Challenges For Global Leaders
    Image of SmartTips: 5 Challenges For Global Leaders

    Global operations present a number of challenges that differ from those faced in any one location. Business leaders must be ready to address these complex issues responsibly and quickly in order to survive. In this SmartTips video, we'll look at five challenges for global leaders.

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  • Image of SmartTips: 3 Secrets of Negotiation
    Image of SmartTips: 3 Secrets of Negotiation

    Imagine your company has entrusted you to negotiate one of their most significant contracts. To help you get on the fast track to success, this SmartTips video offers three secrets of negotiation the pros use to help them achieve the best possible outcome.

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  • Image of SmartTips: How To Negotiate Like A Pro
    Image of SmartTips: How To Negotiate Like A Pro

    Get what you want by improving your negotiating and bargaining skills. This SmartTips video lists ways to swing outcomes in your favor with seven tips on how to negotiate effectively.

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  • Image of SmartTips: Achieving Win-Win Resolutions
    Image of SmartTips: Achieving Win-Win Resolutions

    In business, win-win resolutions allow all parties to enjoy a successful outcome to a situation. Much of the success is attributable to good communication, negotiation, and compromise. In this SmartTips video, Stephen Covey's 3-step communication tool is used to frame the process.

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  • Image of SmartTips: 7 Traits of A Global Leader
    Image of SmartTips: 7 Traits of A Global Leader

    Global leadership is in the news every day. Every major corporation works internationally, and many work in multiple countries at the same time. In this SmartTips video, we look at the 7 traits which describe a person who can succeed in the global arena.

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  • Image of SmartTips: 5 Tips For A Successful Global Business
    Image of SmartTips: 5 Tips For A Successful Global Business

    Not all global companies are successful. Some simply don’t have what it takes to manage across multiple cultures, distribution systems, laws, and tax structures. In this SmartTips video, we look closely at some of the approaches taken by the most successful multinational corporations.

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  • Image of SmartTips: Brainstorming 101
    Image of SmartTips: Brainstorming 101

    Anytime you are struggling with a problem, project or idea, it is helpful to do some brainstorming to find a workable solution. This SmartTips video outlines how to conduct a brainstorming session to gather fresh ideas within a group or even just on your own.

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