SmartTips® Video Tutorials

  • Image of SmartTips: 5 Negotiation No-Nos
    Image of SmartTips: 5 Negotiation No-Nos

    You're about ready to enter an important negotiation for your company. But before you sit down at the table, take a look at this SmartTips video and the five things to never do in negotiations.

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  • Image of SmartTips: 5 Negotiation Tricks
    Image of SmartTips: 5 Negotiation Tricks

    You went into negotiations with the best intentions. But somehow, the tables have turned and you've ended up capitulating far more than expected. In this SmartTips video, we'll discuss five tricks to use while negotiating to get — and keep — the upper hand.

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  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: 3 Secrets of Negotiation
    Image of SmartTips: 3 Secrets of Negotiation

    Imagine your company has entrusted you to negotiate one of their most significant contracts. To help you get on the fast track to success, this SmartTips video offers three secrets of negotiation the pros use to help them achieve the best possible outcome.

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  • Image of SmartTips: How To Negotiate Like A Pro
    Image of SmartTips: How To Negotiate Like A Pro

    Get what you want by improving your negotiating and bargaining skills. This SmartTips video lists ways to swing outcomes in your favor with seven tips on how to negotiate effectively.

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  • Image of SmartTips: Generating Buy-In For Your Idea
    Image of SmartTips: Generating Buy-In For Your Idea

    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.

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  • Image of SmartTips: Achieving Win-Win Resolutions
    Image of SmartTips: Achieving Win-Win Resolutions

    In business, win-win resolutions allow all parties to enjoy a successful outcome to a situation. Much of the success is attributable to good communication, negotiation, and compromise. In this SmartTips video, Stephen Covey's 3-step communication tool is used to frame the process.

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  • Image of SmartTips: How To Use — And Not Use — Influence
    Image of SmartTips: How To Use — And Not Use — Influence

    The ability to influence others is very important for any successful leader in business. But it's up to you to carefully consider your choices and goals, and to lead with wisdom and integrity. This SmartTips video provides insight into the different kinds of influence, and how to use it appropriately and ethically for the benefit of your company and those you influence.

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  • Image of SmartTips: 5 Ways To Extend Your Influence
    Image of SmartTips: 5 Ways To Extend Your Influence

    If you feel you're languishing in your career, there is a solution. By extending your influence, you'll become both a well-known entity at your company, and a well-known success story. This SmartTips video explains the 5 ways to extend your influence beyond the 4 walls of your office.

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