SmartTipsĀ® Video Tutorials

  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: How To Be A Good Mentor
    Image of SmartTips: How To Be A Good Mentor

    Anyone can learn to become a valuable mentor to someone with less experience. By establishing yourself as a positive role model, you can have a rewarding impact on your mentee's career. This SmartTips video offers five steps to structure this mutually beneficial relationship.

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  • Image of SmartTips: Brainstorming 101
    Image of SmartTips: Brainstorming 101

    Anytime you are struggling with a problem, project or idea, it is helpful to do some brainstorming to find a workable solution. This SmartTips video outlines how to conduct a brainstorming session to gather fresh ideas within a group or even just on your own.

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  • Image of SmartTips: Writing A Mission Statement
    Image of SmartTips: Writing A Mission Statement

    A mission statement sums up in a few words the entire concept of your business, which is essential for employees, stock-holders and the public. But that brief mission statement is not easy to construct. This SmartTips video provides the 4 major steps of the process for writing a clear and concise statement.

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  • Image of SmartTips: Communicating Values and Vision
    Image of SmartTips: Communicating Values and Vision

    Once you have a set of core values and vision statement, what is the best way to communicate your values and vision within your company, and to customers and competitors? This SmartTips video provides the simple steps to start that process of communication.

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