SmartTips® Video Tutorials

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: 4 Types of Sales Professionals
    Image of SmartTips: 4 Types of Sales Professionals

    How do you match the right person to the right sales environment? As with any type of management decision, there's some trial and error involved. You can make some smart decisions, however, by understanding your employees' strengths and weaknesses, and matching them to the four types of sales professionals in this SmartTips video.

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  • Image of SmartTips: 6 Tips For Running Great Sales Meetings
    Image of SmartTips: 6 Tips For Running Great Sales Meetings

    Meetings are the only opportunities your staff has to update one another, share experiences, troubleshoot problems, and celebrate success. How do you make sales meetings a positive experience for everyone, rather than events to dread? This SmartTips video provides 6 tips for running great sales meetings.

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  • Image of SmartTips: 5 Tips For Succesful Sales Recruiting
    Image of SmartTips: 5 Tips For Succesful Sales Recruiting

    Sales recruiting is a tricky business. Tests, resumes and interviews can all be misleading. To choose the right person, you need the right tools. This SmartTips video provides five tips to help you make the right choice.

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  • Image of SmartTips: 5 Tips For Managing Your Sales Team
    Image of SmartTips: 5 Tips For Managing Your Sales Team

    How do you manage a sales team? Sales reps are a special kind of employee, and, as such, they deserve a special kind of management. Here are five SmartTips video tips that will help you make the most of sales talent while also ensuring that your sales force abides by the the rules and policies of your corporation.

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  • Image of SmartTips® Sales Collection
    Image of SmartTips® Sales Collection

    This collection of 16 SmartTips Sales videos will teach you the traits of a great sales professional, the 5 steps to a successful sales strategy, how to turn around a losing sale and much more.

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  • Image of SmartTips: How To Be A Good Mentor
    Image of SmartTips: How To Be A Good Mentor

    Anyone can learn to become a valuable mentor to someone with less experience. By establishing yourself as a positive role model, you can have a rewarding impact on your mentee's career. This SmartTips video offers five steps to structure this mutually beneficial relationship.

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