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  • Image of SmartTips: 5 Reasons Great Companies Fail
    Image of SmartTips: 5 Reasons Great Companies Fail

    Take a moment to think of once great companies in our history that are no longer in existence: Pan Am, Montgomery Ward, Countrywide Financial and Circuit City, to name just a few. Why did they fail? What sent these industry giants into a state of decline? In this SmartTips video, we take a look at five reasons great companies fail.

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  • Image of SmartTips: 5 Forces Analysis
    Image of SmartTips: 5 Forces Analysis

    If your business is considering a major change, a 5 Forces Analysis can help you determine whether the change is the right idea at the right time. In this SmartTips video, we explore how 5 Forces Analysis can help your company's competitive strategy.

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  • Image of SmartTips: 4 Types of Workplace Culture
    Image of SmartTips: 4 Types of Workplace Culture

    There are four major types of workplace culture: hierarchical, competitive, collaborative and creative cultures. In this SmartTips video, you will learn the differences between them, as well as the benefits and drawbacks of each.

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  • Image of SmartTips: 4 Types of Sales Professionals
    Image of SmartTips: 4 Types of Sales Professionals

    How do you match the right person to the right sales environment? As with any type of management decision, there's some trial and error involved. You can make some smart decisions, however, by understanding your employees' strengths and weaknesses, and matching them to the four types of sales professionals in this SmartTips video.

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  • Image of SmartTips: What Is A SWOT Analysis?
    Image of SmartTips: What Is A SWOT Analysis?

    Looking for a strategic plan to reach company goals? Try the SWOT analysis method. This SmartTips video describes a SWOT analysis, which can help assess your company's strengths, weaknesses, opportunities and threats and determine a course of action.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: Build A Culture of Creativity
    Image of SmartTips: Build A Culture of Creativity

    By building a culture of creativity in your workplace, your ensure your company will be competitive. Not just because of the products you're offering today, but because of the products you might be offering tomorrow. In this SmartTips video, you'll learn how to build a culture of creativity.

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  • Image of SmartTips: 6 Tips For Running Great Sales Meetings
    Image of SmartTips: 6 Tips For Running Great Sales Meetings

    Meetings are the only opportunities your staff has to update one another, share experiences, troubleshoot problems, and celebrate success. How do you make sales meetings a positive experience for everyone, rather than events to dread? This SmartTips video provides 6 tips for running great sales meetings.

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