SmartTipsĀ® Video Tutorials

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  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: 4 Types of Sales Professionals
    Image of SmartTips: 4 Types of Sales Professionals

    How do you match the right person to the right sales environment? As with any type of management decision, there's some trial and error involved. You can make some smart decisions, however, by understanding your employees' strengths and weaknesses, and matching them to the four types of sales professionals in this SmartTips video.

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  • Image of SmartTips: Generating Buy-In For Your Idea
    Image of SmartTips: Generating Buy-In For Your Idea

    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.

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  • Image of SmartTips: 5 Questions To Ask Every Customer
    Image of SmartTips: 5 Questions To Ask Every Customer

    Need a fresh perspective on how to improve your business? Try asking your customers for suggestions. This SmartTips video lays out five different questions to ask your customers that could give you insight on how to better meet their needs and promote your business.

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  • Image of SmartTips: 6 Ways To Keep Customers Happy
    Image of SmartTips: 6 Ways To Keep Customers Happy

    The bottom line for keeping customers happy is to remember the golden rule. Do unto others as you would have them do unto you. If your customer feels cared for and satisfied, your business will thrive. Learn 6 ways to keep customers happy in this SmartTips video.

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  • Image of SmartTips: 6 Tips For Running Great Sales Meetings
    Image of SmartTips: 6 Tips For Running Great Sales Meetings

    Meetings are the only opportunities your staff has to update one another, share experiences, troubleshoot problems, and celebrate success. How do you make sales meetings a positive experience for everyone, rather than events to dread? This SmartTips video provides 6 tips for running great sales meetings.

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  • Image of SmartTips: 6 Essentials To Customer Loyalty
    Image of SmartTips: 6 Essentials To Customer Loyalty

    There's more to retaining customers than simply having a great product. Customer loyalty can't be taken for granted. It's earned as a direct result of your actions. Improve client relations through this SmartTips video which includes the 6 essentials to customer loyalty.

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  • Image of SmartTips: 5 Tips For Succesful Sales Recruiting
    Image of SmartTips: 5 Tips For Succesful Sales Recruiting

    Sales recruiting is a tricky business. Tests, resumes and interviews can all be misleading. To choose the right person, you need the right tools. This SmartTips video provides five tips to help you make the right choice.

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  • Image of SmartTips: 5 Tips For Managing Your Sales Team
    Image of SmartTips: 5 Tips For Managing Your Sales Team

    How do you manage a sales team? Sales reps are a special kind of employee, and, as such, they deserve a special kind of management. Here are five SmartTips video tips that will help you make the most of sales talent while also ensuring that your sales force abides by the the rules and policies of your corporation.

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