SmartTips® Video Tutorials

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  • Image of SmartTips® Managing People Collection
    Image of SmartTips® Managing People Collection

    With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: 4 Challenges of Diversity
    Image of SmartTips: 4 Challenges of Diversity

    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.

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  • Image of SmartTips: The 3 Business Functions of Storytelling
    Image of SmartTips: The 3 Business Functions of Storytelling

    Storytelling is used in books to convey ideas and lessons. This SmartTips video describes how to incorporate storytelling into business presentations to inspire, connect and sell to an audience of any size.

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  • Image of SmartTips: How To Write A Powerful Speech
    Image of SmartTips: How To Write A Powerful Speech

    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.

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  • Image of SmartTips: How To Control Q&A Sessions
    Image of SmartTips: How To Control Q&A Sessions

    After delivering a great speech, don't let a bad set of questions afterward bring it down. Use this SmartTips video to help you to maintain control of your Q&A sessions by anticipating the types of questions you will be asked and knowing how to respond.

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  • Image of SmartTips: Who Are the Xers?
    Image of SmartTips: Who Are the Xers?

    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.

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  • Image of SmartTips: Who Are the Traditionals?
    Image of SmartTips: Who Are the Traditionals?

    The senior generation in the workforce today is the Traditionals, born between 1927 and 1945. Like the other three generations that they are now working with, this group has its own characteristics and values. Learn about them in this SmartTips video.

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  • Image of SmartTips: Who Are the Millennials?
    Image of SmartTips: Who Are the Millennials?

    The answer to intergenerational issues facing employers today is understanding. Each generation brings its strengths. The Millennials are touted as the most technologically savvy generation. This SmartTips video details what they can contribute.

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