SmartTips® Video Tutorials

  • Image of SmartTips® Management Skills Collection
    Image of SmartTips® Management Skills Collection

    With 21 brief 3-5 minute videos on everything from decision making, to improving execution, change management issues and much more, you’ll turn to this library again and again to hone your management skills.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: 5 Conflict Management Strategies
    Image of SmartTips: 5 Conflict Management Strategies

    Every workplace has its share of conflicts. As a manager, you'll occasionally find yourself in conflict with your peers, or with members of the team you manage. In this SmartTips video, you will learn the five basic conflict management strategies: authoritative, accommodating, compromising, collaborating, and avoiding.

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  • Image of SmartTips: 6 Ideas For Putting Lean Principles To Work
    Image of SmartTips: 6 Ideas For Putting Lean Principles To Work

    Lean Principles are useful in almost any business setting. They can be used together, or they can be used separately to troubleshoot and improve different aspects of production and distribution. In this SmartTips video we look at 6 ideas for putting Lean Principles to work in the real world.

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  • Image of SmartTips: Trust in the Workplace
    Image of SmartTips: Trust in the Workplace

    Is there a culture of trust in your workplace or do people feel insecure, underappreciated and resentful? This SmartTips video demonstrates why building an enduring sense of trust in the workplace is essential for company morale and productivity.

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