SmartTips® Video Tutorials

  • Image of SmartTips® Marketing Collection
    Image of SmartTips® Marketing Collection

    This collection of 11 SmartTips videos covers the latest in marketing and customer service strategies in a quick, 3 to 5 minute format.

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  • Image of SmartTips: 5 Target Market Strategies
    Image of SmartTips: 5 Target Market Strategies

    Market segmentation helps you figure out just who your markets really are: young, old, rich, poor, rural, urban, and so forth. Target market strategies help you decide which markets are most likely to be profitable for you. In this SmartTips video, we look at five different target market strategies.

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  • Image of SmartTips: Conducting A Performance Appraisal
    Image of SmartTips: Conducting A Performance Appraisal

    Performance appraisals can be stressful for both management and employees, and sometimes it doesn't seem to benefit either party. Using the 8 tips from this SmartTips video, you can change the direction of your performance appraisals to reach their intended goal, to improve individual performance.

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