SmartTips® Video Tutorials

  • Image of SmartTips® Marketing Collection
    Image of SmartTips® Marketing Collection

    This collection of 11 SmartTips videos covers the latest in marketing and customer service strategies in a quick, 3 to 5 minute format.

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  • Image of SmartTips: 5 Target Market Strategies
    Image of SmartTips: 5 Target Market Strategies

    Market segmentation helps you figure out just who your markets really are: young, old, rich, poor, rural, urban, and so forth. Target market strategies help you decide which markets are most likely to be profitable for you. In this SmartTips video, we look at five different target market strategies.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: 6 Tips For Effective Delegation
    Image of SmartTips: 6 Tips For Effective Delegation

    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.

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  • Image of SmartTips: 6 Skills For New Managers
    Image of SmartTips: 6 Skills For New Managers

    Although you're thrilled about your promotion, slight trepidation simmers below the surface. You can't wait to prove yourself as a competent leader, but to date you have no experience in the role. This SmartTips video reviews the 6 essential skills for new managers will that help ensure their success.

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  • Image of SmartTips: Why — And How — To Delegate
    Image of SmartTips: Why — And How — To Delegate

    Delegation is a key management tool. Managers who master the art of delegation are likely to shine in their supervisor's eyes and to move up within the organization. This SmartTips video provides the why and how to becoming good at delegation.

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  • Image of SmartTips: Managing A Virtual Workforce
    Image of SmartTips: Managing A Virtual Workforce

    Many businesses are choosing to have part or all of their workforce work from home, to save overhead, and to offer employees more flexible work schedules and less commuting headaches. This SmartTips video provides positive business practices to successfully manage a virtual workforce.

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